TOTE Tasmania Adopts Typhoon Technology

Thursday, 09 June 2011 21:10

Tote Tasmania Ltd (TOTE) and Typhoon Gaming Pty Ltd (Typhoon) today announced that they have signed a Heads of Agreement (pending approval from the Tasmanian Government and final contract execution) for the licensing and installation of the Typhoon software platform, which will replace TOTE’s legacy Alfa system.

TOTE’s Core Wagering Replacement (CWR) programme was initiated in 2009 and, following a tender process, Typhoon was chosen as the Preferred Supplier in October 2010. The parties then conducted a Proof of Concept over Christmas and New Year. On May 11^th 2011, the project kicked off and the parties are now fully engaged on the project.

Craig Coleman, TOTE CEO, stated. “We will replace our wagering back-end with Typhoon and change the business processes in the operations and front-end sales channels as well. Typhoon is a new, agile technology platform that will change the way we serve our customers globally. We will be a genuine 21^st century customer service business. This means more products to customers sooner, and delivery at the right cost.”

Typhoon CEO, Nicholas Plowman said. “We will deliver the software in the wagering back-end and across all the sales channels, including web, mobile, self-service / operator terminals and call centre. We will also provide Typhoon and Java training for TOTE’s software engineering team so that TOTE can support and enhance its own sales channels going forward without incurring hefty fees.”

“The project is coming together and we will keep our customers informed,” Coleman said. “We have brought in change management specialists to drive through business change at TOTE and we are well equipped to tackle the Typhoon implementation. We will become a wagering market leader.”

“From the TOTE Board to the software engineering team, everyone is engaged on this project. Obviously we are excited by the deal but especially by the approach TOTE has opted to take in adapting its business processes to accommodate a modern betting system in Typhoon. It is a forward thinking approach to wagering IT.” Plowman said.